Returns & Refund Policy
RETURNS & REFUNDS
At Stallone Cosmetics, customer satisfaction is important to us.
Due to the nature of cosmetic and beauty products, all sales are final for hygiene and safety reasons.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at:
Please include:
- Your order number
- Photos of the item and packaging
- A description of the issue
If approved, we will gladly provide a replacement.
Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns or exchanges on:
- Opened or used cosmetics
- Lip products
- Skincare products
- Beauty tools/accessories
Refunds
Refunds are only issued if:
- Your order cannot be fulfilled
Approved refunds will be processed back to the original payment method.
Lost or Stolen Packages
Stallone Cosmetics is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
Please contact the carrier directly for claims related to delivery issues.
Contact Us
For all return or refund inquiries, contact:
Stallone Cosmetics Support
Email: Stallonecosmetics@gmail.com